Reviewed 5 October 2026. The Privacy Policy, Cookie Policy and Sub-Processor list on this page were updated on 4 and 5 October 2026. Our Terms and Conditions and Return Policy are linked at the bottom of this page. If you have any questions, please contact [email protected].

Privacy Policy

Last updated: 5 October 2026

1. Who we are

HeadteacherChat is run by Headteacherchat Ltd, a company registered in England and Wales under company number 14015248. Our registered office is The Enterprise Centre, University of East Anglia, Norwich, Norfolk, NR4 7TJ.

We are the controller of the personal information described in this policy. That means we decide how and why it is used, and we are responsible for looking after it.

This policy covers:

• our website, www.headteacherchat.com
• our community, community.headteacherchat.com, and the HeadteacherChat Community apps
• our shop, www.schoolleaders.shop
• our emails, events, webinars and social media

Our data protection lead is Jonathan Coy. You can contact us about anything in this policy at [email protected] or by post at the address above. Our ICO registration number is ZC027936.

2. The information we collect

Information you give us

• Account and profile details: your name, email address, role, school or trust, profile photo and anything else you add to your community profile.
• Community activity: your posts, comments, messages, event sign-ups and the spaces you join.
• Orders: your name, email address, delivery address, phone number and order details when you buy from our shop.
• School and trust memberships: the names and email addresses of the people named on the membership, plus billing contacts, purchase order numbers and invoice details.
• Messages and forms: anything you send us by email, through our contact forms, as an anonymous question, a resource request or an article pitch.
• Reviews: your name and what you write if you review a product.